Using direct deposit, the Government of Canada can deposit payments automatically into your bank account.
Direct deposit is a way to receive your payments without any postal delay. Not only will you be able to access your payments more quickly, you can also be sure they will never be lost, stolen or damaged.
Sign up for direct deposit now! It is convenient, secure and reliable.
If you have signed up for direct deposit in the past, take a few minutes to review your information in My Service Canada Account and update it if necessary. Keeping your direct deposit information up to date ensures you will get paid as quickly as possible.
To sign up for direct deposit, you will need to gather the following personal information:
Your banking information can be found at the bottom of any cheque for the account in which you would like to have your payment deposited.
If you do not have a chequing account you can ask your financial institution for this information.
The easiest and most convenient way to sign up for direct deposit is when you first apply for benefits. Complete the direct deposit section on your application.
If you receive benefits (Employment Insurance, Canada Pension Plan or Old Age Security benefits) by cheque, or if you recently applied for benefits, you can easily sign up for direct deposit online through My Service Canada Account.
Using My Service Canada Account is the most convenient way to register for direct deposit.
My Service Canada Account is a secure website that allows you to:
If you have an address outside of Canada, you will only be able to view your address and direct deposit online. It is not yet possible to change the information for foreign addresses and direct deposit online. To change your information, contact us and speak with one of our agents over the phone.
By telephone
Call 1-800-206-7218 (press "0" to speak with an agent) (TTY: 1-800-529-3742).
By telephone
By mail
Complete and print a Direct Deposit Enrolment Request Form. This form is also available at Canadian banks and financial institutions.
Mail your completed form to:
Direct Deposit
PO Box 5000
Matane QC G4W 4R6
Canada
If you live outside Canada or have a foreign bank account, you can apply by phone or by mail.
By telephone
By mail
You can complete and print the enrolment form for your country of residence and mail it to the address below. You can also request a form by mail:
International Direct Deposit
PO Box 7000
Matane QC G4W 4T5
Canada
Check the list of countries where direct deposit is offered to see in which countries the Receiver General of Canada can issue payments by direct deposit in local currency.
Check the list of countries where OAS and CPP payments are made in foreign currency to see in which countries the Receiver General of Canada issues payments by cheque in local currency.
Processing time
If your account is in Canada and you sign up for direct deposit through My Service Canada Account or by phone, we can usually start your direct deposit payments the month after you submit a request.
If you enrol by mail, you should receive your first direct deposit payment within three months.
Separate accounts for each payment
If you receive Canada Pension Plan and Old Age Security payments separately, you do not have to deposit both benefits into the same account. If you like, you can ask us to deposit your Canada Pension Plan payments into one account, and your Old Age Security payments into another.
However, we cannot split a single Canada Pension Plan or Old Age Security payment between two accounts.
You can sign up for direct deposit if you inform us before we process your payment.
By phone
Speak with one of our agents Monday to Friday from 7:00 a.m. to 8 p.m. Eastern Time. Call toll-free: 1-866-742-3644. (TTY: 1-866-909-9757).
By mail
Apprentices registered in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Saskatchewan, and Yukon:
Apprenticeship Grants Western Processing Centre
Service Canada Centre
Harry Hays Bldg.
220 4th Avenue SE, Room 270
Calgary AB T2G 4X3
Apprentices registered in New Brunswick, Newfoundland and Labrador, Ontario, Quebec, Prince Edward Island, and Nova Scotia:
Apprenticeship Grants Eastern Processing Centre
Service Canada Centre
139 Douglastown Blvd
Miramichi NB E1V 0A4
Direct deposit is available to applicants upon completion of a paper or online application for the benefit.
You can apply for the benefit online by completing the Canadian Benefit for Parents of Young Victims of Crime Application Form or you can print, complete and submit a paper application to the following address:
By mail
PYVC Processing Centre
Service Canada
PO Box 8232, STN T
Ottawa, ON K1G 3H7
The easiest and most convenient way to sign up for direct deposit is when you complete your WEPP online application. If you do not wish to apply online, you can obtain a paper application form at your nearest Service Canada Office.
By phone
By mail
WEPP Processing Centre
PO Box 5900
Cornwall, ON K6H 6J6
To have your payments deposited directly by bank account or to change your direct deposit information, contact the Annuities Branch by telephone or in writing. You will need to provide:
By telephone:
By mail:
Canadian Government Annuities Branch
Employment and Social Development Canada
PO Box 12000
Bathurst, NB E2A 4T6
Watch the direct deposit video produced by Public Works and Government Services Canada